Frequently asked questions

Right now, you can buy our bread in three different ways:

Order directly Hotplate.com/BethencourtBakehouse

1.- Preorders Open on Monday morning – Place your order starting Monday for the upcoming baking.
2.-  Order by Tuesday Night – The ordering window closes Tuesday evening so we can start the slow fermentation process.
3.- Pick Up on Thursday Afternoon – Swing by Eve & Murray's Farm to Home in West Acton, MA, from 1:30 to 5 pm to pick up your fresh sourdough.

This model allows us to focus on quality over quantity, reduce food waste, and ensure you get the best handcrafted bread possible.

Eve & Murray's in West Acton (Saturday)

You can find us at a pop-up event every Saturday at noon at Eve & Murray’s in West Acton. We’ve been selling out fast, so come early if you’d like to grab some bread.

Debra's Natural Gourmet (Tuesday and Thursday).

We are delivering our bread on Tuesday and Thursday at Debra's Natural gourmet in West Concord.

Make sure you also join our email list here so we can keep you posted about what's going on at the bakery and our weekly offers.

Coming soon aditional locations in Concord & Hudson

At Bethencourt Bakehouse, we specialize in crafting traditional, European-style sourdough bread using time-honored techniques, organic ingredients, and fresh-milled flour. As a micro-bakery, our focus is on small-batch production, ensuring every loaf is made with care and attention to detail.

Our naturally leavened breads undergo a slow fermentation process, which not only enhances flavor but also improves digestibility and unlocks essential nutrients. We are committed to using only the finest, locally-sourced ingredients, believing that the best bread starts with the best foundation. This dedication results in a variety of loaves, from rustic sourdough to flavorful focaccia, each with a crisp crust and a soft, airy crumb that is as nourishing as it is delicious.

Most of our breads are naturally vegan, made with just flour, water, and salt. However, we do not currently offer gluten-free options due to the nature of our sourdough baking process.

Our sourdough bread stays fresh for about 3–5 days when stored properly. We recommend keeping it in the micro-perforated bad we sell them in or wrapped in a clean kitchen towel.

The rye bread will last longer as it retains more moisture than wheat.

You can also freeze it for longer storage.

Yes, we prioritize organic and high-quality ingredients, including fresh-milled flour and natural fermentation processes, to ensure the best flavor and nutrition.

We offer personalized bread options for restaurants and shops. If you want a custom order, contact us to discuss your needs.

Yes! All our breads are naturally leavened using a long-fermented sourdough starter, giving them their rich flavor, texture, and digestibility. Sometimes, we use other methods, depending on what we are baking, but the essence of the bakery is sourdough.

Yes, we occasionally introduce seasonal flavors and limited-edition breads. Join our mailing list here or follow us on Instagram @BethencourtBakehouse to stay updated.

You can place an order through a specialized platform called Hotplate. You can visit our store at https://www.hotplate.com/bethencourtbakehouse  Simply choose from our weekly selection, place your order, and select your preferred pick-up or delivery option.

Since we bake everything fresh to order, we currently do not offer same-day orders. Be sure to place your order in advance to secure your bread for the next batch.

Yes, we do it through our partner Hotplate. Just visit our store www.hotplate.com/BethencourtBakehouse

Once you place your order, we start working on it to make our weekly plans. Because of the small batch process, making changes is very complicated for us, so please understand the unique circumstances. Still, we are always willing to make it right, so just send us a message at [email protected]

No minimum order. You just pick what you want and we bake it fresh for you.

For our consumers, we ask you to please pick up your order on the date we have provided. For restaurants and shops, we are happy to discuss options.

We offer scheduled pick-ups at Eve & Murray's in West Acton. Details will be provided when you place your order. Let us know if you have a problem meeting this schedule and we will always try to accommodate it to your needs.

Not at this time, but we hope to expand in the future!

The ingredients for our plain sourdough bread loaves are flour, water, and salt. We offer other options that can include allergen components. All our ingredients are specified in the description and the product label. 

We avoid using any kind of preservatives and dough enhancers to maintain the highest quality in our products

Yes! We list all ingredients on our labels. If you have any concerns, feel free to ask.

While we do our best to minimize cross-contamination, our kitchen is not certified allergen-free. If you have severe allergies, please reach out to discuss your needs.

Yes! To freeze, slice your bread first, wrap it tightly, and store it in an airtight bag. When ready to eat, reheat slices in the oven or toaster. You can also freeze the entire loaf, and when ready to eat, just let it thaw, soak it with water under the tap and place it in the oven at 350 for 10 min. 

Yes! Every loaf is handmade in our micro-bakery using traditional methods.

Yes, we partner with restaurants and shops to provide wholesale bread. Contact us to discuss your needs.

Since our bread is made fresh, we do not accept returns. However, if you’re unsatisfied with your order, please contact us, and we’ll make it right.

Let us know immediately, and we will work to resolve the issue as quickly as possible.

You can reach us via email at [email protected]  or through our website’s contact form.

We are a micro-bakery based in Acton, MA. Since we operate under cottage food laws, we do not have a physical storefront, but we offer pick-ups and local delivery.

We bake to order, so we don’t have set retail hours. Check our website for availability and pick-up schedules.

Not yet, but we’re considering it! Follow us for updates.

We may be able to provide bread for special events. Contact us to discuss your needs.

Sign up for our mailing list here and follow us on Instagram @BethencourtBakehouse for the latest news.

Yes! Follow us on Instagram @BethencourtBakehouse for new product launches, behind-the-scenes baking, and more.