Frequently asked questions

We specialize in traditional European-style sourdough bread, including classic country loaves, baguettes, and specialty flavors. Our selection changes weekly, so join our mailing list to stay updated.

Most of our breads are naturally vegan, made with just flour, water, and salt. However, we do not currently offer gluten-free options due to the nature of our sourdough baking process.

Our sourdough bread stays fresh for about 3–5 days when stored properly. We recommend keeping it in a paper bag or wrapped in a clean kitchen towel. You can also freeze it for longer storage.

Yes, we prioritize organic and high-quality ingredients, including fresh-milled flour and natural fermentation processes, to ensure the best flavor and nutrition.

We offer personalized bread options for restaurants and shops. If you want a custom order, contact us to discuss your needs.

Yes! All our breads are naturally leavened using a long-fermented sourdough starter, giving them their rich flavor, texture, and digestibility. Sometimes, we use other methods, depending on what we are baking, but the essence of the bakery is sourdough

Yes, we occasionally introduce seasonal flavors and limited-edition breads. Join our mailing list or follow us on Instagram @BethencourtBakehouse to stay updated.

You can place an order through a specialized platform called Hotplate. You can visit our store at https://www.hotplate.com/bethencourtbakehouse  Simply choose from our weekly selection, place your order, and select your preferred pick-up or delivery option.

Since we bake everything fresh to order, we currently do not offer same-day orders. Be sure to place your order in advance to secure your bread for the next batch.

Yes, we do it through our partner Hotplate. Just visit our store www.hotplate.com/BethencourtBakehouse

Once you place your order, we start working on it to make our weekly plans. Because of the small batch process, making changes is very complicated for us, so please understand the unique circumstances. Still, we are always willing to make it right, so just send us a message at [email protected]

For our consumers, we ask you to please pick up your order on the date we have provided. For restaurants and shops, we are happy to discuss options.

For our consumers, we ask you to please pick up your order on the date we have provided. For restaurants and shops, we are happy to discuss options.

Yes! We offer scheduled pick-ups at our micro-bakery in Acton. Details will be provided when you place your order.

Not at this time, but we hope to expand in the future!

The ingredients for our plain sourdough bread loaves are flour, water, and salt. We offer other options that can include allergen components. All our ingredients are specified in the description and the product label. 

Yes! We list all ingredients on our website product pages and the labels. If you have any concerns, feel free to ask.

While we do our best to minimize cross-contamination, our kitchen is not certified allergen-free. If you have severe allergies, please reach out to discuss your needs.

Keep your bread in a paper bag or wrap it in a kitchen towel at room temperature. Avoid plastic bags, as they can make the crust soft.

Yes! To freeze, slice your bread first, wrap it tightly, and store it in an airtight bag. When ready to eat, reheat slices in the oven or toaster. You can also freeze the entire loaf, and when ready to eat, just soak it with water under the tap and place it in the oven at 350 for 10 min. 

Yes! Every loaf is handmade in our micro-bakery using traditional methods.

Yes, we partner with restaurants and shops to provide wholesale bread. Contact us to discuss your needs.

Since our bread is made fresh, we do not accept returns. However, if you’re unsatisfied with your order, please contact us, and we’ll make it right.

Let us know immediately, and we will work to resolve the issue as quickly as possible.

You can reach us via email at [email protected]  or through our website’s contact form.

We are a micro-bakery based in Acton, MA. Since we operate under cottage food laws, we do not have a physical storefront, but we offer pick-ups and local delivery.

We bake to order, so we don’t have set retail hours. Check our website for availability and pick-up schedules.

Not yet, but we’re considering it! Follow us for updates.

Once we launch workshops, details will be available on our website and Instagram

We may be able to provide bread for special events. Contact us to discuss your needs.

Sign up for our mailing list and follow us on Instagram @BethencourtBakehouse for the latest news.

Yes! Follow us on Instagram @BethencourtBakehouse for new product launches, behind-the-scenes baking, and more.